Q: Are you a manufacturer or trading company?

A: We are a specialized manufacturer.

Q: What are your main products, and used for?

A: Our products include road milling bit, pick holder, mining cutter.

Q: How about the delivery terms?

A: 1. Payment: T/T, L/C, Western Union, Paypal, 30% deposit in advance and rest before delivery.

2. Min. order quantity: 50 piece.

3. Transportation: By DHL/TNT/Fedex express, air, sea, train.

Q: How about discount?

A: Price is based on products and order quantity.

Q: Do you accept sample order?

A: Yes sure, please contact us for details.

Q: How about your after-sales service?

A: As a manufacturer, we offer promote technology support for all problems and questions. Besides, we accept goods return or replace for quality problem.

Q: Where is your factory located in?

A: Our factory is located in Jiangsu province,(near from Shanghai) China.

Q: How does your company control the quality?

A: Quality first. In order to guarantee high quality for our products, Element Five always makes a serious inspection for all products and raw materials in strict procedure.